Your purchase will be dispatched discreetly, packaged in either a bubble wrap envelope or box, and delivered by a courier service operating in South Africa. Upon shipment, you will receive a tracking number for easy tracing of your order.
Peptide FAQ Zone: Explore Answers Here
I have my parcel but I don't have dosing instructions!
You can locate dosing information for each product on our website, situated towards the bottom of the information section. Alternatively, feel free to reach out to us via Telegram or email, and we will gladly provide you with the details.
Do I get water and syringes with my peptides order?
Every injectable peptide order includes complimentary water for all vials purchased, along with 4 free insulin syringes to help you begin. Should you require more syringes, they are available for purchase in the peptide consumables section of our online shop. Similarly, each nasal order includes one needle per canister for mixing, along with all necessary water.
Is there an option to order in bulk?
Certainly, we provide discounts for bulk orders, with the discount rate varying based on the order size. To inquire about pricing for bulk orders, please contact us directly via Telegram. Please note that our website does not feature a bulk pricing structure for consumers.
Are certificates of authenticity available for your products?
We do not provide these certificates as the expense of obtaining and renewing them would ultimately raise the product costs for consumers.
What are the countries eligible for shipment?
We exclusively offer shipping within South Africa. However, if you are located in neighboring countries such as Mozambique, Zimbabwe, Lesotho, or Namibia, please reach out to us at [email protected] for assistance. We have various options available to facilitate delivery of your goods to you.
When can I expect my delivery to arrive?
All orders are dispatched using a door-to-door courier service. It’s important to ensure that there will be someone available to receive your order at the specified address from Monday to Friday, between 9:00am and 5:00pm. Please be aware that your order will typically take 2 to 3 working days from the payment date to reach you. Deliveries to remote areas may require additional time.
Could you provide me with the tracking number for my order?
Once your parcel is picked up by the courier, you will promptly receive a tracking number. This number enables you to monitor the progress of your shipment until it reaches its destination, providing you with peace of mind and transparency throughout the delivery process.
How much does shipping within South Africa cost?
Shipping from our buyozempic.co.za website is priced at just R150 nationwide. Plus, you can benefit from free delivery on all orders exceeding R3000!
Can I request custom labeling on your products with my own branding?
Regrettably, we do not provide this service. However, we can ship the products to you without our labels, allowing you to customize them with your own labels. Additionally, we can provide you with the necessary label sizes for printing if required.
What are the terms of your return policy and how does the process work?
As buyozempic.co.za deals with medicinal products, we are unable to offer refunds or accept returns. However, if you are dissatisfied with your order for any reason, please reach out to us via email within 7 days of receiving your order, and we will make every effort to address your concerns.
Didn't find the answer?
Can’t find what you’re looking for in our FAQ? Don’t worry! Use this contact form to send us your queries, and we’ll get back to you as soon as possible.